Introduction:
FairFlyX.com (FAIRFLYX LLC) recognizes the importance of protecting the privacy and confidentiality of the information provided by its users. As a responsible data controller and processor, we are committed to safeguarding your data. This Privacy Policy outlines how FAIRFLYX LLC collects, uses, and protects your Personal Information across all its platforms, including the FairFlyX website, mobile site, mobile app, and offline customer service channels (collectively referred to as “Sales Channels”).

By using or accessing any FairFlyX Sales Channel, you agree to the terms and conditions of this Privacy Policy. If you do not agree, please refrain from using our services. This Privacy Policy does not apply to third-party websites or applications, even if they are linked to FairFlyX platforms. Users are advised to review the privacy policies of such third parties separately.

Users Outside the Geographical Limits:
The data you share with FairFlyX may be processed in the United States and other jurisdictions where we or our third-party service providers operate. By using our services, you consent to the transfer, processing, and storage of your data in these regions. If you wish to withdraw consent or have concerns about data processing, you may contact us at: privacy@fairflyx.com. Please note that some services may not be available without certain personal data.

Type of Information We Collect:
We collect a range of personal data to provide services, comply with regulations, and enhance user experience:

• Identity information: Name, gender, date of birth, marital status, nationality, etc.
• Contact details: Email, phone number, postal address.
• Payment information: Credit/debit card details, billing history.
• Travel details: Itineraries, preferences, passport and visa information.
• Technical data: IP address, browser type, device details, and session data.
• Social media and public domain data: If linked with our platform.

Use of Personal Information:
We use your data for:

• Booking and transaction processing.
• Customer support and communication.
• Sending confirmations, reminders, and updates.
• Personalizing your experience.
• Marketing and promotional campaigns (with opt-out options).
• Conducting surveys and collecting feedback.
• Complying with legal and regulatory obligations.

Retention of Personal Data:
We retain your data as long as necessary to fulfill the purposes stated above or as required by law. Once no longer needed, we securely delete or anonymize the data.

Cookies and Session Data:
FairFlyX uses cookies to enhance website functionality, store user preferences, and serve personalized ads. Users can manage cookies through browser settings. Session data like IP address, operating system, and device info help us improve security and usability.

Sharing of Personal Information:
Your data may be shared with:

• Airlines, hotels, and service providers to fulfill bookings.
• Business partners for co-branded offers (only with consent).
• Third-party vendors for hosting, payment, customer service, or marketing.
• Government or law enforcement agencies as legally required.
• Internal affiliates and future acquirers for legitimate business needs.

User-Generated Content:
Users may voluntarily share content such as reviews, ratings, and feedback. These may be published on our platform or partner platforms. We may also contact users for feedback following a booking.

Opting Out of Marketing:
You may unsubscribe from promotional emails and messages by following the instructions in the message or contacting us directly.

Mobile App Permissions:
Our app may request access to:

• Device and app history for personalization.
• Location for localized deals.
• SMS for OTP autofill.
• Contacts for referrals and sharing features.
• Photos/media/files for map performance.
• Calendar for travel planning.

Security Measures:
We implement robust security protocols including TLS encryption for all payment and personal information. Our servers are monitored and secured against unauthorized access.

Withdrawal of Consent and Data Access:
Users may withdraw consent or request data access, correction, or deletion by emailing support@fairflyx.com. However, some services may not be available after data withdrawal.

Eligibility to Use FairFlyX Services:
Users must be at least 18 years of age to make bookings and provide consent for data processing.

Changes to This Policy:
FAIRFLYX LLC reserves the right to modify this Privacy Policy to reflect legal, operational, or business changes. Users will be notified as necessary.

For any concerns or questions regarding this policy, please contact: support@fairflyx.com